Custom AI agents

An assistant that works the way your business already does.

We build WhatsApp agents for Iraqi businesses — connected to your catalog, your schedule, or your customer list — that speak natural Baghdadi Arabic and know when to call a person.

In every AI agent

Built in, not bolted on.

Iraqi, for real

Baghdadi Arabic by default. It understands Iraqi spelling, Arabizi (“shlonak”), and voice notes, and answers in English or formal Arabic when the customer writes that way.

Facts from your data only

Prices, stock, hours, and policies come from your files, computed on our side — not made up by the model. What it doesn’t know, it asks your staff.

A checked reply, every time

Before anything is sent, a second check reads the reply for natural Iraqi and catches formal or foreign-dialect words.

Handoff to people

Complaints, refunds, discounts, big orders, or “I want to talk to someone” go straight to your staff on WhatsApp, with the conversation attached.

An admin page

Orders, requests, handoffs, and every conversation in one place.

Voice notes both ways

Customers can talk instead of type. The agent answers with its own voice note when they do.

What we’ve built

Four agents, four kinds of business.

Names kept private. No invented numbers.

Our demo store: a fictional Baghdad shop, real catalog

WhatsApp salesman for an electronics store

Live demoOur public demo store since September 2026. Message it at +964 780 487 6063.

The problem

Customers message at all hours asking the same things — “شكد سعر الشاشة ٥٥؟”, “اكو توصيل للبصرة؟” — and expect an answer in minutes. Staff can’t keep up after closing time, and every slow reply is a sale walking to the next shop.

What it does

  • Knows 400+ real products with their real prices, and searches the way Iraqis ask: brand names spelled any way, model codes, “براد” or “ثلاجة”, sizes in inches or feet.
  • Sends real product photos with name and price in the caption.
  • Suggests one fitting extra once the customer has chosen (a TV → a soundbar), never more than that.
  • Takes the order step by step — name, phone, governorate, address, nearest landmark — shows a summary, and saves it only after the customer confirms in words.
  • Computes delivery fees and totals on our side, so nobody can talk it into a different price.
  • Turns quote-only requests (like large advertising screens) into a clean summary for the manager instead of guessing a price.
  • Replies in Baghdadi Arabic, English, or formal Arabic, matching the customer.

The result

Customers get an answer in seconds, at any hour, in their own dialect — and the manager gets ready-to-confirm orders instead of a pile of “شكد السعر؟”. It’s the demo we send to every new shop, so anyone can test it.

A menswear store with several branches in Baghdad

Sales assistant with manager handoff

PilotRunning since October 2026, on our demo number.

The problem

The shop publishes products on Instagram without prices, and stock changes by size and colour every day. A bot that guesses would promise a size that isn’t there — and the manager would pay for it.

What it does

  • Speaks like a polished Baghdadi menswear salesman: suits, shirts, ties, belts, shoes — “قاط”, “رباط”, “قندرة” — by size, colour, and fit.
  • Matches a forwarded Instagram post to the right product.
  • Completes the look with one suggestion at a time (suit → shirt and tie).
  • Never guesses stock or price: it sends the manager a short, numbered question on WhatsApp with the customer’s words and the product photo.
  • The manager just swipe-replies — text, voice note, or photo — and the agent rewrites the answer in the shop’s tone and sends it to the right customer, keeping every number exactly as he said it.
  • Takes orders for pickup at a branch or delivery inside Baghdad, and waits for the manager’s confirmation before anything is promised.

The result

The manager answers from his own phone in a few seconds and never has to type a full reply. Customers get the same polite salesman at midnight that they’d meet in the store.

A specialist clinic in Baghdad

WhatsApp receptionist for a specialist clinic

Pilot endedOctober 2026.

The problem

Reception phones ring all day with the same questions — which doctor is in today, is there a female doctor, how much is an ultrasound, where exactly are you — while patients who want to book wait on hold.

What it does

  • Knows every doctor’s specialty, working days, and hours, and answers “منو الدكتور اليوم؟” by today’s date in Baghdad.
  • Maps symptoms to specialties (knee, pregnancy, tonsils) and says plainly when the clinic doesn’t have one.
  • Answers published prices only; anything unpublished is “reception will tell you”.
  • Sends the location as a WhatsApp map pin.
  • Logs booking requests — checking that the doctor works that day — and tells the patient reception will call to fix the time. It never claims an appointment is confirmed.
  • Speaks as a warm, polite receptionist, and voice-notes back when the patient sends a voice note.

The result

Routine questions are answered on WhatsApp without a phone call, and reception starts the day with a list of booking requests instead of missed calls.

A kitchen and décor maker in Iraq

After-install customer survey

Built, not live yetOctober 2026; it will go live on the client’s own WhatsApp number.

The problem

The team wanted honest feedback from every customer after installation — but phone calls are awkward, forms get ignored, and nobody had time to chase answers.

What it does

  • The team lists customers (name and phone) in a shared spreadsheet. That’s the only setup.
  • Each customer gets one short WhatsApp message with the first question already on tap-to-answer buttons.
  • Ten quick questions, all buttons and lists — no typing needed.
  • Answers flow back into the same spreadsheet: status per customer, every response, and a summary tab.
  • Staff get a WhatsApp alert when a customer finishes, especially when something needs a follow-up.
  • Respects sending hours and daily limits, so customers are never spammed.

The result

Feedback collected in the app customers already use, with results the team can read in their own sheet. No new software to learn.

Not every agent needs AI. This one is deliberately simple — buttons, a sheet, and reliable delivery — because that’s what the job needed.

Process

From first chat to live.

  1. A short chat or meeting

    Tell us what eats your team’s time on WhatsApp. We’ll ask for a few real conversations, with names removed.

  2. A working demo

    We build a demo on your real products or services, usually within a few days, so you can test it yourself before deciding.

  3. Go live

    We connect it to your WhatsApp Business number, train your staff on handoffs, and watch it closely in the first weeks.

  4. Monthly care

    Hosting, fixes, updates to your data, and a monthly report — all included in the subscription.

Have a workflow in mind?

Shops, clinics, restaurants, service businesses — if your customers message you on WhatsApp, we can probably help.